Possible reasons for installation problems are:
You are trying to install the 64bit download version of TurboPrint on a 32bit Linux installation. Even if the computer has a 64bit CPU, it is possible to use a 32bit Linux installation that accepts only 32bit applications.
The wrong package version was used. There are three TurboPrint download packages:
.deb for Ubuntu and other Debian package compatible Linux distributions
.rpm for Fedora, SuSE and other RedHat package manager compatible Linux distributions
.tgz for all Linux distributions (installation from command line)
Missing system libraries – see the following sections for troubleshooting
Installation of .tgz archive
After extracting the archive, start the installation from a terminal window using the command
./setup
or
sudo ./setup
(see chapter “ 4.1.2 Installation of TGZ archive”). An installation problem is often indicated by an error message, for example
setup: error while loading shared libraries: libgtk-2.0...
which means that the system library “libgtk-2.0” is missing. On Ubuntu/Debian systems this library can be added with the command
sudo apt-get install libgtk2.0-bin
If you cannot solve the problem, you can submit a trouble report (see chapter " 15.4 Submitting a trouble report").
DEB package installation
If package installation fails, check the installation output for error messages on the command line. When using a GUI package manager like gdebi, click on “terminal” to see the installation messages.
The error message(s) should explain the problem, for example
Dependency is not satisfiable: libgtk2.0-bin
means that the system library “libgtk-2.0” is missing. On Ubuntu/Debian systems the library can be added with the command
sudo apt-get install libgtk2.0-bin
If you cannot solve the problem, you can submit a trouble report (see chapter " 15.4 Submitting a trouble report").
RPM package installation
We recommend to try installation from command line to get a detailed error message. Make sure that the TurboPrint .rpm download package is present in the home directory “/home/<username>”. Then open a “Terminal” window.
Enter the command “ls” (list files) to make sure that the file “turboprint-2.xx-x.i586.rpm” is present in the current directory (“xx-x” and “i586” indicate the TurboPrint version and processor architecture). Then enter the command
sudo rpm --install turboprint-2.xx-x.i586.rpm
(replace “xx-x” and “i586” as in the actual package name). Your admin password will be requested.
The error message(s) should explain the problem, for example
error: Failed dependencies: libgtk-2.0... is needed by turboprint-2.xx-x.i586
means that the system library “libgtk-2.0” is missing. Use the package manager of your Linux installation to add the missing system components.
If you cannot solve the problem, you can send us a trouble report (see chapter " 15.4 Submitting a trouble report").
When adding a USB printer in TurboPrint Control Center, your printer should be shown in the list of printer ports (e.g.: "Canon PIXMA iP4500 TP-USB #1").
If you cannot find your printer in the list, make sure that your printer is connected and powered on.
On some Linux installations it is necessary to start the TurboPrint control center as administrator (“root” user). Open a terminal windows and enter
sudo turboprint
Then try to add your printer again.