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15.4 Submitting a trouble report

Before sending a trouble report, please visit our TurboPrint support forum at www.turboprint.info/support where you can find frequently asked questions and problem solutions.

To submit a trouble report, fill in the form “BUGREPORT” which is contained in the TurboPrint installation archive and send it by email to bug @ turboprint.de.

Also include the log files

/var/log/turboprint/print.log
/var/log/cups_error/log

For short notes & comments you can also use the TurboPrint feedback form: www.turboprint.info/feedback .html .

TurboPrint 2 © ZEDOnet 89


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